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The game-changing potential of Generative AI in revolutionizing virtual meetings
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Almost half of all companies say improving customer experience is their main motivation to start a digital transformation. But, it takes only two poor experiences for 86% of customers to leave your brand. This means you have no time to waste—you need to act, and you need to act fast. This article will show you how to accelerate digital transformation so you don’t only retain existing, but attract new customers!
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The integration of IoT in customer service signifies a paradigm shift in how businesses interact with their clients. Thanks to IoT, companies can harvest real-time insights from products and services, helping them anticipate customer needs and enabling them to offer proactive support and tailored experiences, ultimately improving customer satisfaction.
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